Reprinted from the Mary Margaret newsletter... but it's a good piece and wanted it to get more eyes.
One of
the odd offshoots of the rise of the internet was the creation of an
entirely new profession: the Community Manager. And while still in
its infancy, Community Managers do something that's likely critical to your
game's success: they work with your community of players. They're there
every day (and often nights), connecting people, putting out the messages
that will help your game thrive, helping to nourish a positive supplementary
game experience, and bringing back all of the info they gather to your dev and
marketing and CS and QA teams. They're doing their best to grow a huge
asset for your game: the community.
Continue reading "Community community community: especially in tough times" »
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